Privacy & Policy
Your Privacy Matters to Us
At Code X Nebula, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, store, and use your data to enhance your experience on our platform. By visiting our site, you agree to the practices outlined below.
What Information We Collect
When you visit our website, we gather specific details about your device automatically, such as your web browser type, IP address, and cookies. We also collect information about how you interact with our site—like the pages you visit and products you explore—referred to as “Device Information.” Additionally, when you engage in transactions with us, we collect personal information such as your name, email, and address. This information is used to serve you better and ensure smooth delivery of our services.
Why We Collect Your Information
- We collect both personal and non-personal information for various purposes, including but not limited to:
- Enhancing our services and delivering a personalized user experience
- Offering customer support and resolving issues promptly
- Communicating updates, promotions, or service-related notices
- Analyzing site usage to optimize our performance
- Complying with legal requirements
How We Protect Your Data
Your privacy is our priority, and we implement industry-standard security measures to keep your data safe. We do not share or sell your information to third parties without your explicit consent, unless legally required.
Refund Policy
At Code X Nebula, your satisfaction is our goal. While we work hard to ensure exceptional quality, we understand that issues may arise. Refunds are available under the following conditions:
- You notify us within 7 days of purchasing a service.
- The service has not been fully delivered or completed.
- The reason for your refund request falls within the guidelines mentioned below.
You may be eligible for a refund if
- We fail to deliver the services as described in the agreed-upon terms.
- Significant issues with the provided service cannot be resolved within a reasonable timeframe.
- You are genuinely dissatisfied with the service quality, and a valid reason for dissatisfaction is provided.
Non-Refundable Services
Please note that some services are non-refundable, including:
- Fully completed services
- Services customized specifically for your needs
- Third-party fees or expenses incurred on your behalf
Cookies
To improve your experience, our site uses cookies—small text files stored on your device to remember your preferences and track your usage anonymously. Cookies help us enhance your browsing experience and allow us to understand which parts of our site are most useful to you.
You can disable cookies through your browser settings if you prefer not to have this data collected. For instructions, visit the Help section of your browser.
You can disable cookies through your browser settings if you prefer not to have this data collected. For instructions, visit the Help section of your browser.
Payment Terms
We believe in clear and straightforward payment practices:
- Accepted Payment Methods: We accept major credit cards, PayPal, bank transfers, and secure payment gateways.
- Invoicing: You will receive a detailed invoice outlining the services rendered and associated costs.
- Payment Timeline: Payments are due upon receipt of the invoice or within 4-5 business days, as stated in the agreement.
- Late Payments: Late payments may incur additional charges, and services may be paused until complete payment.
